Privacy Policy

Last updated: February 6, 2026

1. Who We Are

TenantSync is operated by Joe Green ("we", "us", "our"), based in Edmonton, Alberta, Canada. We provide cross-tenant migration tools for Microsoft Power Platform environments.

2. Information We Collect

We collect the minimum information necessary to provide our services:

• Waitlist signups: Email address, IP address, browser user agent, and timestamp when you join our waitlist.
• Account information: When you create an account, we collect your company name, email address, and payment information (processed by Stripe).
• Usage data: Sync operations initiated, flows migrated, and error logs to maintain service quality.
• Technical data: Solution package metadata (solution names, component counts, connection types). We do not store the contents of your flows, business logic, or proprietary data.

3. How We Use Your Information

• To provide and maintain the TenantSync service
• To communicate with you about your account, updates, and support
• To detect and prevent abuse, fraud, or security incidents
• To improve our service based on aggregate usage patterns

4. Data Storage and Security

Your data is stored in Neon PostgreSQL (cloud database) and transmitted via HTTPS encryption. Solution packages are transferred through our secure cloud hub and are not permanently stored after migration completes. We implement industry-standard security measures including encrypted connections, access controls, and regular security reviews.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• Service providers: Stripe (payments), Vercel (hosting), Neon (database) — each bound by their own privacy policies.
• Legal requirements: When required by law, court order, or governmental authority.

6. Your Rights (PIPEDA Compliance)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for data collection (which may limit service availability)
• Request deletion of your personal data
• File a complaint with the Office of the Privacy Commissioner of Canada

7. Data Retention

Waitlist data is retained until you request removal or the waitlist is closed. Account data is retained for the duration of your subscription plus 90 days. Sync logs are retained for 12 months. You may request deletion at any time by contacting us.

8. Cookies

Our website uses minimal cookies for session management only. We do not use tracking cookies, advertising cookies, or third-party analytics.

9. Children

TenantSync is a business tool and is not directed at individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email to registered users. The "Last updated" date at the top reflects the most recent revision.

11. Contact

For privacy inquiries, data requests, or complaints:

Email: privacy@tenantsync.io
Joe Green, Edmonton, Alberta, Canada